Our Story

We generate performance superpower for your Customer Support Team, helping you provide excellent, compassionate service


Our Mission

We want to help companies boost their Customer Support Team performance and take away the growing pains of scaling their business. We make the data meaningful, achievements — visible, and work — fun.

Our company HQ is situated in Amsterdam, at TQ and we are always looking for awesome, ambitious team players to join us on our journey. If you're feel there's a vibe, check out our open positions.

Our Journey

We are a young startup ready to take on challenges in customer service with the help of AI & gamification

  • 2019

    JUNE

    Dojo Beta release

    We launch the disrupting product to engage agents and set performance goals with the help of AI and gamification.

  • 2019

    MAY

    Ticketless Scorecard 1.0 release

    Our product released as Zendesk plug-in.

  • 2019

    JANUARY

    Ticketless Scorecard Beta release

    We got the first clients using Ticketless Scorecard Beta and sharing their feedback with us.

  • 2018

    MAY

    Ticketless Scorecard Pilot

    We developed Ticketless Scorecard — a tool to manage agent’s performance real-time, set goals and track results.

  • 2018

    MARCH

    Ticketless founded & joins TQ community

    We are officially founded and set up our HQ at TQ, one of the strongest tech communities in Amsterdam.

  • 2017

    OCTOBER

    Ticketless, the idea, is born

    When we started Ticketless we wanted to build more than analytics tool. We wanted to convert data into powerful insights for managers and agents and help them grow professionally while boosting customer service.