We launch the disrupting product to engage agents and set performance goals with the help of AI and gamification.
Our product released as Zendesk plug-in.
We got the first clients using Ticketless Scorecard Beta and sharing their feedback with us.
We developed Ticketless Scorecard — a tool to manage agent’s performance real-time, set goals and track results.
We are officially founded and set up our HQ at TQ, one of the strongest tech communities in Amsterdam.
When we started Ticketless we wanted to build more than analytics tool. We wanted to convert data into powerful insights for managers and agents and help them grow professionally while boosting customer service.